Do you have any nagging doubts about your service provider for Office cleaners in the city of London? Maybe their job is inferior–with some regions being rushed or missed frequently. Or, it’s difficult to get hold of your account manager and never seems to listen to feedback. Maybe the price continues to rise–with no associated quality rise.
It might be time to switch to a distinct cleaning business if any of these sounds familiar. Here are 5 indications that you may need a fresh cleaning business for your office and how to choose the best cleaning business for your needs!
1.Just not up to scratch cleaning the office?
Is the dust behind the office equipment lurking? Is the toilet less clean than sparkling? Is the inside of the microwave icy? And if this is their role–do the cleaners forget to rearrange essential supplies, such as bathroom paper and towels? Do your cleaners seem to be uncertain about what they should do?
All these are indications of bad training and oversight. We have solid procedures at Kleanteam to guarantee you are satisfied with the cleaning and service level. Feedback is enforced and standards are retained, and all applications are handled by our account executives and on-site frequently.
2.Cleaners let you down constantly?
Are the cleaners of your office late or not at all? Is there a high turnover within the team and a flow of fresh faces? If your frequent cleaner is on vacation or off sick, do you get left in the lurch?
This points to a business whose individuals are not valued. A business is just as great as its frontline employees–that’s why we are investing in ours. We employ excellent employees, then ensure that they are well trained, properly paid and on time, and have the necessary materials and facilities to perform their cleaning job. Fair and respectful treatment of employees leads to a motivated workforce, resulting in customer satisfaction
3.Not meeting professional standards?
Looking tidy is just a component of the image. You need to understand that all the appropriate rules are met by your office cleaners.
Kleanteam has been certified in accordance with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2015, showing that we provide high quality, secure and eco-conscious office cleaning services. In accordance with health and safety laws, we provide complete COSHH documentation and risk assessments are performed for each site. We also perform due diligence on all cleaning employees, track job records and perform background checks where applicable.5. Rising or hidden costs?
Customer agreements are individually priced. One of our Estimators, who will meet you at your offices to address your requirements, can book a free no-obligation appointment. Our quote will contain extensive information about your cleaning program–so there will never be surprises. Learn more about our rates here
4.Time to change.
We attach importance to quality cleaning and first-class customer care. And we’re proud of our long-standing customer relationships–as our website’s testimonials demonstrate.
If you are not satisfied with your present suppliers, kindly contact us to see what we can do for you. Choosing the best cleaning company for offices and switching providers can be a daunting prospect, but our friendly, specialist team is here to make the change as easy as possible, without any interruption to your business.